Accessibility Statement

Last Updated: July 30, 2025

Our Commitment

DRYVE Automotive is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards. Our target conformance level is WCAG 2.1 Level AA.

Conformance Status

DRYVE Automotive is partially conformant with WCAG 2.1 Level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

What this means for you:

  • Our booking flow, service pages, and customer portal are designed to work with screen readers.
  • All customer-facing pages include proper heading structure and landmark regions.
  • We provide skip-to-content links on all pages with navigation headers.
  • Form fields are labeled and error messages are descriptive.

Known Limitations

Despite our best efforts to ensure accessibility, there may be some limitations. Below is a description of known limitations and our plan to fix them:

Vehicle inspection signature pad

The signature capture component in the customer portal is not fully operable by keyboard only. We are evaluating alternatives.

In progress

Photo gallery in completed repair reports

Some photo galleries may not provide descriptive alternative text for all mechanic-uploaded images.

In progress

Chat interface auto-scroll

The real-time dispatch chat does not announce new messages via ARIA live regions.

Planned

Technical Specifications

Accessibility of DRYVE Automotive relies on the following technologies:

  • HTML5 semantic markup
  • WAI-ARIA 1.2 roles, states, and properties
  • CSS (Tailwind CSS)
  • JavaScript (React)

These technologies are relied upon for conformance with WCAG 2.1. Our website has been tested with VoiceOver (macOS/iOS), NVDA (Windows), and keyboard-only navigation.

Assessment Approach

DRYVE Automotive assesses the accessibility of our web content through self-evaluation and by applying automated testing tools. We are committed to conducting formal third-party audits as our platform matures.

Accessibility Features

Keyboard navigation throughout
Skip-to-content link on all pages
Semantic HTML heading structure
ARIA landmark regions (main, nav, header, footer)
Descriptive button and link labels
Form fields with associated labels
Color contrast meeting WCAG AA
Responsive design for all screen sizes
Focus indicators on interactive elements
No content that flashes more than 3 times/sec

Feedback & Contact

We welcome your feedback on the accessibility of the DRYVE Automotive website. If you experience any accessibility barriers, please contact us:

We try to respond to accessibility feedback within 2 business days.

Formal Complaints

If you are not satisfied with our response, you may contact the U.S. Department of Justice ADA Information Line at 1-800-514-0301 (voice) or 1-800-514-0383 (TTY).