Warranty Terms and Verification

Effective: October 14, 2025

Review the Written Terms

DRYVE Automotive LLC ("DRYVE") connects customers with independent-contractor mobile mechanics. Warranty terms may vary by technician, parts, and repair. Review the written terms for the assigned technician and selected parts before authorizing work.

What to Verify

Before approving a repair, confirm:

  • Parts: The selected part, manufacturer, and any manufacturer warranty terms.
  • Labor: The technician's written coverage terms for the approved repair.
  • Limitations: Exclusions, time limits, inspection requirements, and the process for raising a claim.

Keep the approved estimate, appointment details, parts information, and warranty terms for your records.

What Is Not Covered

The warranty does not cover:

  • Normal wear and tear on consumable items (brake pads, wiper blades, filters, tires, belts, fluids) beyond the standard service life
  • Damage resulting from accidents, collisions, misuse, neglect, or modifications not performed by DRYVE
  • Pre-existing conditions present before the service was performed
  • Damage caused by continued vehicle operation after a warning light, warning sound, or technician recommendation to stop driving
  • Services performed by a third party after a DRYVE repair
  • Diagnostic fees when no repair is performed
  • Parts supplied by the customer rather than sourced by DRYVE

How to Ask About Warranty Coverage

  1. Contact DRYVE support with your appointment details and a description of the issue:
  2. Provide your original appointment ID if available, along with the approved estimate and warranty terms.
  3. DRYVE will review the applicable technician, parts, and repair terms and explain the available next steps.

Limitation of Liability

Warranty coverage, exclusions, and remedies are governed by the written terms provided for the applicable technician, parts, and repair, together with the DRYVE terms of service and applicable law.

Contact Us

Questions about a warranty claim? Reach our support team: